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Medical billing, patient advocacy, and building a better system.

Pinned//7 min read

Why I Left a Career in Supply Chain to Fight for Patients

I spent twenty years building systems at Amazon, Walmart, and my own startup. Then my family got a medical bill I couldn't make sense of — and I realized the patient financial experience is broken in ways that are knowable and fixable.

/4 min read

7 Billing Errors Hiding in Your Medical Bills

Most medical bills contain at least one error. Here are the 7 most common ones, how to spot them, and what to do about it.

/4 min read

How to Read an Explanation of Benefits (And Why You Should)

Your EOB is the most important financial document you're ignoring. Here's how to read it, what to look for, and the red flags that mean you're being overcharged.