All denial codes
PR-1Cost Sharing (Your Share)

PR-1 Denial Code: Deductible Amount

The official definition

Deductible Amount

That is the verbatim definition of CARC 1 from the X12 Claim Adjustment Reason Code set, the standardized codes every insurer uses on EOBs and remittance advices. The letters in front of the number are the group code. PR: Patient Responsibility: the insurer says you owe this amount. Verify it against your plan before paying.

What it means in plain English

This is not a denial. The amount is being applied to your annual deductible, the amount you pay out of pocket before your insurance starts paying its share. Seeing PR-1 is normal plan operation. What deserves your attention is the amount: deductibles get misapplied often enough that verifying the number against your own running total is worth two minutes every time.

What to check on your EOB

  • The amount against your plan's actual deductible (it's on your Summary of Benefits and Coverage).
  • Your year-to-date deductible total. If this claim pushes you past your annual deductible, something processed against a stale balance.
  • Whether the right deductible was applied; many plans track separate in-network, out-of-network, and family deductibles.
  • Whether the service was preventive. Under the ACA, covered preventive services (annual physicals, screenings, immunizations) should not have a deductible applied at all.

What to do next

  1. Keep a running total of every EOB's deductible amount through the year.
  2. If the applied amount exceeds what you have left to meet, call the insurer and ask them to reprocess the claim against your current accumulator.
  3. If a preventive service had deductible applied, challenge it; that can violate ACA preventive coverage rules.

Who's responsible

You: verify before paying. Most denials carry a clear owner. Knowing whether the fix belongs to you, your doctor, or the billing office is half the battle. If it's the provider's error, you should not be paying for it.


Want the fundamentals first? Start with how to read an EOB and the 7 most common billing errors. This page is general information about standardized denial codes, not legal or medical advice.

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